What We Do
At Loyal Reliance, we have a team of qualified IT industry professionals with a collective of more than 110 years experience. Our high-performing group of employees is dedicated to work in tandem towards achieving the company objective.

ICT Products 
ICT Services 
System Integrator
Our Business

APPLICATION DEVELOPMENT
We build customized application and create a brand experience to produce digital products that meet your requirement and drives real-world outcomes.

ENTERPRISE SERVERS, STORAGE CONSOLIDATION AND VIRTUALIZATION
Providing solution to optimize the total number of physical and logical components of servers and storage in an ICT environment, thereby simplifying ICT infrastructure and improving manageability which ultimately reducing the Total Cost of Ownership.

CLOUD COMPUTING ENABLEMENT
Providing consultation and deployment of Cloud Computing infrastructure and services. Cloud Computing can offer greater levels of automation, reduced operating cost, improve application performance and better utilisation of computing resources. Cloud Services include consumer and business product, services and solutions that are delivered and consumed in real-time over the internet.

DATA CENTRE
Providing solutions for customers seeking to design and build secure, resiliant and redundant facilities to house mission-critical equipment. The solution covers connectivity services, data and network security, precision air conditioning, unintteruptable power supply, structured cabling, and protection against water leakage, with electrical and mechanical systems engineered with multiple levels of redundancy, and 24 hours service, 7 days.

ICT SECURITY SOLUTIONS
Providing solutions for customers seeking simple, cost- effective, practical multi-layer or defence-in-depth approach to security. The solutions provide end-to-end security capability that meet clients’ businesses and regulatory requirements while securing ICT and data assets, thus minimizing security risks.

NETWORK INTEGRATION
Providing solutions to design, upgrade and expand the data communication and Ethernet networks. The solution helps to consolidate and optimize ICT network resources, thus improving clients’ business productivity by providing high availability, resilient and optimally performing network infrastructure.

PRODUCT LIFECYCLE MANAGEMENT(PLCM)
Providing solutions for customers seeking turnkey solutions to provide, deploy, manage and maintain common ICT equipment and infrastructure during its lifecycle or its agreed contract tenure. Maintenance coverage includes corrective, preventive and predictive maintenance.

CUSTOMER PREMISE EQUIQMENT(CPE)
Providing solutions for customers seeking cost-effective, reliable and high performance routers for internet and Wide Area Network (WAN) links.

ICT OUTSOURCING SERVICES
Providing solutions to address a complete ICT service lifecycle which will enable companies to deliver higher level of services to customers. It provides a single view of all service transactions and provides companies with a wealth of decision support tools to continuously monitor the quality of service process.

MULTI VENDOR SUPPORT
Organizations typically select and procure a combination of hardware and software platforms and applications. Our multi-vendor support addresses the needs of such organizations requiring a single service provider to support such a complex environment by providing an end-to-end service which is measured by service levels and is available all over Malaysia.

ICT SERVICE MANAGEMENT
Providing solutions to address a complete ICT service lifecycle which will enable companies to deliver higher level of services to customers. It provides a single view of all service transactions and provides companies with a wealth of decision support tools to continuously monitor the quality of service process.

ICT SERVICE DESK
Providing a complete web-based, ITIL-compliant ICT Service Desk solution which offers an integrated package with request management (trouble ticketing), asset tracking, purchasing, contract management, self-service portal and knowledge base. The solution enables clients to have a full-ICT help desk and a set of productive help desk staff.
